Faq

Below you can find common help topics with useful information and instructions related to Destinos Curtos´s Faro airport tansfers and our private transportation service in general.

Before you book

How do I make a booking on your website?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

What information do I need in order to book?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

I cannot find a route I want to book. What to do?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

How do I pay for my transfer?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

Can I book a transfer with more than one stop?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

Before you travel

What luggage entitlement will I have?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

Where will I meet the driver when I arrive?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

What happens if I can’t locate my driver?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

My group size has changed, can I choose another vehicle?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

How long will the transfer take?

While booking your transfer you can choose one the following payment options:

  • Pay in advance online with credit/debit card
  • Pay in advance online with PayPal
  • Pay later to the driver in cash – euros only

Important: our vehicles are not equipped with devices capable of processing credit cards, drivers are only able to accept cash – euros only. If you wish to pay with credit card, please, do it online in advance following the link provided during the booking process

Frequent Asked Questions

Use of motorways / express routes

If there are any additional costs resulting from the use of motorways / express routes in your transfer, you will be informed during the booking process. For such cases you will be able to choose which route to take as a free alternative is always provided. Otherwise your transfer price already includes the use of motorways.

Extra stops

You can add extra stops to your transfer during the booking process.

Extra stops must be en-route or near by your transfer origin or destination. Each extra stop is limited to 30 minutes.

Common reasons for adding extra stops:

  • Your group will be staying in different accommodations
  • You need to collect / drop off keys at a different location
  • Your group will be staying in different accommodations
Passengers with disabilities

To fit properly in our vehicles we can only transport personal wheelchairs with folding / collapsible frames.

Please inform us if you need to transport wheelchairs in the extra luggage step of the booking process.

Passengers with disabilities or reduced mobility must be capable of boarding the vehicle independently or with the assistance of those in their party or the driver.

Children safety

Children under 12 years old must travel on appropriate safety seats.

You can request baby seats and booster seats in the children safety step during the booking process.

Luggage policy

When choosing your transfer vehicle please check the respective luggage details / capacity. Based on the reference values be sure it is large enough to accommodate all of your items. If in doubt, please request more than one vehicle or choose a larger one.

We accept non-standard luggage like golf bags, pushchairs, wheelchairs, boards, bicycles, pets, etc. Please inform us of such items in the extra luggage step during the booking process.